Privacy Policy

How your personal information is used by GoBe Consultants Limited (“GoBe Consultants”)

Last updated January 2019

GoBe Consultants is fully committed to protecting and respecting your privacy. This privacy notice (and any documents referred to within it) sets out how we look after and protect the personal information you provide to us.  This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing communications you want us to send you.

How we collect your data

GoBe Consultants collects data about you. This includes but is not limited to your name, the organisation you work for, and your professional business contact details such as e-mail address, telephone numbers and postal address as well as information you provide to us through our website contact form, feedback questionnaire and other correspondence.

We collect this data when you:

  • contact us on behalf of your organisation to request information about our services;
  • engage our services on behalf of your organisation;
  • meet professionally with a member of the GoBe Consultants team and exchange contact information;
  • visit our web site. This includes location data and click tracking traffic data.  We use cookies to track visitors’ movements through our website.  You will be asked whether you agree to the use of cookies.  Please see our Cookies Policy below.

Use of Data

We may use your personal information or contact you by mail, telephone, email or other electronic messaging service with information, products or services for the following purposes:

Section 1

  • To develop, maintain and manage our relationship with you and your business.
  • To ensure we meet our clients’ expectations and needs.
  • To learn how our customers use services from us.
  • To provide advice or guidance about our services.

Our reasons

  • Your consent.
  • Fulfilling contracts.
  • Our legitimate interests.
  • Our legal duty.

Our legitimate interests

  • Keeping our records up to date, working out which of our services may interest you and telling you about them.
  • Defining types of customers for new services.
  • Being efficient about how we fulfil our legal duties.

Section 2

  • To manage how we work with you and your organisation to deliver our services
  • To manage how we work with third party companies that provide services to us and our clients.

Our reasons

  • Fulfilling contracts.
  • Our legitimate interests.
  • Our legal duty.

Our legitimate interests

  • Developing products and services, and what we charge for them.
  • Defining types of customers for new services.
  • Being efficient about how we fulfil our legal and contractual duties.

Section 3

  • To manage risk for us and our customers.
  • To obey laws and regulations that apply to us.
  • To respond to complaints and seek to resolve them.

Our reasons

  • Fulfilling contracts.
  • Our legitimate interests.
  • Our legal duty.

Our legitimate interests

  • Developing and improving how we deal with financial crime, as well as doing our legal duties in this respect.
  • Complying with regulations that apply to us.
  • Being efficient about how we fulfil our legal and contractual duties.

Section 4

  • To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance, and audit.

Our reasons

  • Our legal duty.

Our legitimate interests

  • Complying with regulations that apply to us.
  • Being efficient about how we fulfil our legal and contractual duties.

Section 5

  • To exercise our rights set out in agreements or contracts.

Our reasons

  • Fulfilling contracts.

Links

Our website or other communications materials may, from time to time, contain links to and from other websites operated by third parties. These are provided for your information and convenience only.  Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

We recommend you check these policies before you submit any personal information to these websites.

Disclosure of Data

We process data in accordance with the EU General Data Protection Regulation.  We may disclose your data to other third parties who act for us in order to provide the information you have requested.  Unless required to do so by law, we will not otherwise share, sell or distribute the data you provide to us without your consent.

How to withdraw your consent

You can withdraw your consent at any time.  Please contact us if you want to do so. If you withdraw your consent, we may not be able to provide certain services to you.  If this is so, we will inform you.

Your Rights

You have the right to ask for a copy of the data held by us in our records.  You also have the right to require us to correct any inaccuracies in your data or delete your data.  You can access your personal information we hold by emailing us at marketing@apemltd.co.uk or by writing to us at this address:

34 Devon Square, Newton Abbot, Devon. TQ12 2HH

How to Complain

Please let us know if you are unhappy with how we have used your personal information. You can contact us at marketing@apemltd.co.uk

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.

Changes to Policy

Any changes to this policy will be posted on this page.